Responsibilities:
- Generate customer bills and post entries within the Retail Department’s billing system.
- Manage the billing schedule, ensuring invoices are generated and sent out on time.
- Verify invoice details, including pricing and quantities, and address any discrepancies. Cross check invoices with customer-signed contract records to ensure consistency and rectify errors.
- Maintain accurate records of charges transactions by entering data into the billing system.
- Analyse contracts to ensure compliance with invoicing guidelines and regulations. Calculate charges based on agreed-upon rates, pricing structures, and contractual terms, apply adjustments if necessary.
- Ensure compliance with industry regulations, tax laws, and company policies in all billing procedures.
- Provide excellent customer support to customer service, sales, and finance by addressing billing related inquiries, disputes, and clarifications.
- Manage the collection process, which involves send the payment files and upload return files from the banks into the billing system.
- Take part in the billing settlement and reconciliation for the invoices from MSSL and EMC.
- Oversee billing system, troubleshoot technical issues, and collaborate with cross-functional teams and IT to enhance billing processes, including participation in UAT.
- Collaborate with external stakeholders such as banks and third-party vendor to ensure queries and issues relating to the operations are addressed.
- Identify system or process gaps and propose system enhancements and control risk measures as needed.
- Prepare and analyse billing reports, including revenue summaries, aging reports as required.
- Handle ad-hoc task assigned by the Team Leader/Manager.
Requirements:
- Degree or Diploma in Accountancy or Business or equivalent. Diploma holders will be considered for an Officer position.
- Fresh graduates are welcome to apply.
- Ability to perform code changes in Microsoft Excel using VBA and/or in Microsoft Access will be an advantage.
- This role invites people who share values in service excellence and integrity, possess a positive can-do working attitude, be self-motivated, independent with good initiative.
- A team player with good interpersonal and communication skills, achievement oriented and able to build and foster a positive team environment.
- 5-days work week.
Interested applicants, please forward your detailed resume with enclosed photograph including your last drawn salary, expected salary and availability to [email protected]
Please indicate the position that you are applying on the subject.
(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)
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