- Work as a Business Analyst for Cards (Credit Cards, Debit Cards & related unsecured loans), interact, solicit requirements, and advise senior-level business users.
- Work closely with business users, operations and project team members on project initiation, implementation and post-implementation support.
- Lead requirement analysis, design functional specifications and get agreement from various stakeholders on the solution and design while complying with existing standards, guidelines, and processes.
- Propose alternate solutions to meet or improve the desired objectives based on best practices and industry solutions and influence the desired outcomes.
- Verify that the user requirements are achievable and support business users during UAT and post-implementation phases.
- Collaborate with IT teams to resolve issues. Work with Solution Architects, Systems Analysts, and Developers to produce high quality deliverables.
Qualifications
Requirements:
- Strong knowledge in Cards Domain (Issuing, Acquiring and Loyalty) across consumer & corporate cards and unsecured loans.
- Have business analyst work experience, having worked as a Cards SME and provided consultative advise to stakeholders.
- Demonstrable card payment processing, settlement & clearing knowledge, knowledge of common card system architectures and interfaces.
- Have business know-how of cards ecosystem, abreast with latest Cards Industry knowledge and technological advancements in cards space.
- Proven track record of leading multiple successful projects and change management initiatives in a fast-paced and complex environment including liaising with external third parties as necessary.
- Ability to breakdown and convey complex information to diverse audiences with varying levels of technical knowledge.
- Familiarity with local & regional cards regulations.
- Curiosity in emerging technologies and application to cards ecosystem.
- Solution-focused approach and the ability to make objective decisions and recommendations.
- Proficient at building relationships at all levels and influencing a range of senior stakeholders confidently, challenging decision making to help drive continuous innovative improvements.
- Ability to work in different software development methodologies, e.g. Agile and Waterfall projects
Please apply directly at: https://ocbc.taleo.net/careersection/ocbc_external/jobdetail.ftl?job=230001J0&lang=en
