Responsibility :
•Oversee and manage daily operational activities to ensure smooth and efficient workflow.
•Analyze existing operational processes to identify areas for improvement and implement process optimization strategies.
•Digitize, automate and implement operational policies and procedures to maintain consistency and compliance with quality standards.
•Monitor operational performance metrics to track progress,
•Collaborate with cross-functional teams and external partners , including production, logistics, sales, and customer service, to streamline processes and resolve operational issues.
•Prepare and present operational reports to teams and management, highlighting key metrics, trends, and recommendations.
•Compilation all reports sent and review for accuracy for information a
•Compiling daily reports from internal system sources , then turning these into monthly reports
•Identifying and reporting fraudulent cases
•Competitor compilation and tracking KPI include
•Completing competitor tracking on a weekly & monthly basis
Requirements:
•Degree in Business Administration, Operations Management, or a related field.
•Proven experience of 1-2 years in an operations / reporting/ finance role
•Analytical and problem-solving skills to identify operational inefficiencies and propose implement effective solutions.
•Good project management skills execute and monitor improvement initiatives.
•Proficient in data analysis and reporting to interpret operational data and extract actionable insights.
•Proficiency in relevant software applications, Microsoft tools , data analysis tools, and project management software - Such as Excel and Tableau
If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]
Chloe Tan Hui Lin
CEI Registration No.: R1765524
Recruit Express Pte Ltd
EA99C4599
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified