Are you passionate about building great products? Do you want to redefine the way travellers explore the world? Keen to be part of this growth journey with a bunch of amazing people? Then Pelago is the place for you!
We are looking for ambitious and motivated talents who are excited about staying on the cutting edge of Technology and always keen on innovating new ways to drive growth and taking our startup to new heights.
WHO ARE WE?
Pelago is a travel experiences platform created by Singapore Airlines Group. Think of us as a travel magazine that you can book - highly curated, visually inspiring, with the trust and quality of Singapore Airlines. We connect you with global, local cultures and ideas so you can expand your life.
We are a team of diverse, passionate, empowered, inclusive, authentic and open individuals who share the same values and strive towards a common goal!
WHAT CAN WE OFFER YOU?
- A unique opportunity to take end-to-end ownership of your workstream to deliver real value to users.
- Platforms to solve real user problems concerning travel planning & booking with innovative products/services.
- An amazing peer group to work with, and the ability to learn from the similarly great minds around you.
- An opportunity to be an integral part of shaping the company’s growth and culture with a diverse, fun, and dynamic environment with teammates from different parts of the world.
- Competitive compensation and benefits - including work flexibility, insurance, unlimited annual leave, remote working and more!
WHAT WILL YOU DO?
- Manage our API integrated partners and support key workflows to ensure smooth business operations
- Deepen relations with our key connectivity partners to grow each account, including optimising our supply conditions (e.g. Commissions / Availability / Content)
- Ensure stable API performance (e.g. accurate Availability / Pricing / Content etc) and work with various stakeholders to troubleshoot & resolve any issues that arise promptly
- Monitor escalations raised by internal teams (Market Development / Community Ops / Tech) & liaise with internal/external stakeholders to find a resolution
- Project manage new connectivity partner launches & ensure that all stakeholders’ requirements are met
- Support Finance team with periodic financial reconciliation of accounts & sales forecasting
WHAT EXPERTISE YOU NEED TO HAVE?
- 4+ years experience in working with API partners as an Technical Account Management / Sales / Business Development, ideally in an OTA
- Stakeholder management skills - you enjoy working with cross functional teams in order to drive business objectives
- Excellent communication - you are an effective communicator who is able to influence stakeholders across all levels through the use of data and story-telling
- Problem solving skills - you enjoy troubleshooting complex issues & finding creative solutions
- Strong Negotiation skills - you’re able to score win-win deals & ensure the best commercial/operational arrangements for Pelago & its customers
- Proactive & Independent - you should thrive in being given freedom to explore & ultimately delivering results that help improve the business
If you’re as excited as we are in this journey, do apply directly with a copy of your full resume and portfolio (if any). We'll reach out to you as soon as we can!
