Salary: $2,200 to $3,000
Working days: Monday to Friday
Working hours: 8:30am to 6:00pm
JOB DESCRIPTION
- Handle customers’ queries (via telephone / email) escalated from Call Centre
- Handle queries from walk-in customers
- Handle first level troubleshooting with regard to the Internet e-services
- Escalating complex queries for superior’s intervention
- Engaging customer in change management campaigns
- Suggest improvements arising from feedbacks or interaction with the customers
- Submit daily report in a timely manner
REQUIREMENTS:
- Minimum GCE ‘A’ Level / Diploma Holders.
- At least 1 year of working experience.
- Relevant experience in payroll processing and/or customer service is an advantage.
- Meticulous.
- Good interpersonal and communication skills.
- Result oriented.
**We regret to inform you that only shortlisted candidates will be contacted for an interview. We appreciate your interest and wish you the best in your job search.
EA LIcense: 22C1153
