Responsibilities
· Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings.
· Partner with solution team & delivery team to develop account strategy plan and business plan.
· Research on telco industry and perform market insight to ensure the competitiveness of proposed solution.
· Achieve annual business plan through efficient internal collaboration and proper customer approaching.
· Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
· Handle related duties which are necessary for the proper management of key accounts and duties assigned.
Job Requirements
· Candidate must possess at least Bachelor Degree in any field.
· Candidate from ICT background is strongly preferred related with carrier network.
· Proven results of delivering client solutions and meeting sales goals.
· At least 5 years of experience in sales or relevant experiences, or similar client support role a plus.
· Ability to multi-task and manage multiple priorities in a fast-paced environment.
· Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision.
· Strong negotiation skills, Self-motivated and self-directed.
