Job Responsibility:
- Attend and actively participate in weekly Food and Beverage meetings, respecting the confidentiality of issues which may be discussed formally or informally.
- Assist the Restaurant & Bar Manager with managing the service of food and beverage within the restaurant.
- Assist in monitoring the F&B and labour cost and ensure that it is within budget.
- Ensure that the beverage stocktaking is done in a correct and efficient manner towards the end of month.
- Ensure cleaning and maintenance of outlets, work areas, tableware, utensils and other materials and equipment used by restaurant / bar and room service;
- Regular liaison with Engineering, ensuring that maintenance requests are completed quickly, focusing on guest needs as a priority.
- Coordinate between restaurant and other relevant departments to ensure that preparations for restaurant operations have been made.
- Assist in the preparation monthly restaurant reports, commenting on key performance indicators and action taken to keep on target.
- Management and guidance of outlet ambassadors, namely Restaurant Supervisors and Executives.
- Ensure constant liaison with other departments for special requests.
- Any other such duties that may from time to time be assigned by the Director of Food & Beverage.
- Adherence to Emergency Communication procedures ensuring that enquiries from the media are only responded to by the nominated spokesperson
- Strive to implement the Sofitel Vision and demonstrate active use of Sofitel Values.
- Be knowledgeable of and operate within appropriate outlet and hotel liquor licensing guidelines and House Management Policies.
- Any other duties assigned by your manager.
Position Requirements:
- Minimum 2 years experience in a similar role, preferably including 5 star experience.
- Projects professional image at all times through personal presentation / interpersonal skills.
- Desire and ability to train and develop staff.
- Maintains awareness of industry trends in service, product and presentation.
- Initiates contacts and establishes rapport easily.
- Organises time and work efficiently.
- Effective numeracy, verbal and written communication skills.
- Appreciates and maintains an effective outlet for stress.
- Willingness to work weekends and public holidays as part of the job role.
- Has the aptitude and willingness to undertake further development with Sofitel.
