- Working Days: Monday to Friday
- Working Hours: 9am – 6pm
- Salary: $3000-3500
- Location: Tuas South
Responsibilities:
- Support the installation, configuration and administration of client hardware and software and operating systems
- Provide support for activities that can be planned, such as network configuration, updates, and rollouts
- Support users with the installation and configuration of smartphones
- System documentation / FAQ and Knowledge Base
- Registration of service requests
- Documentation of inquiries and faults in a ticket system
- User management
- Patch management (MS operating systems, antivirus, etc.)
- Support desktop & laptop OS & OA Applications
- Windows, Mac installation, configuration & troubleshooting
- Perform Install, Move, Add or change (IMAC) at the workstation level
- Resolve Printer installation and sharing related issues (Network / Local Printer)
- Wireless LAN troubleshooting
- Scanner relates issues/troubleshooting
Requirement:
- Familiar in IT principles such as ITIL, Desktop/Laptop Support, Windows Admin, Networks, Hardware and Domains, EUC L1
Wong Ping Zhen Reg No: R22111012
The Supreme HR Advisory EA No: 14C7279
