- Engaging with B2C and B2B customers on a daily basis, addressing product or customer service inquiries professionally, accurately, and promptly.
- Managing email inquiries received through Salesforce CRM, the customer care hotline, live chat, and other channels specifically designed for addressing B2C and B2B queries.
Requirements:
- Diploma and above
- At least 2 years of customer service and handling complaints experience.
- Proficient in SAP/Sales Force.
If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]
Please note that only shortlisted candidates will be notified.
For more job opportunities, please visit our website at www.recruit-expert.com
EA Licence: 19C9701
Registration: R21100996