Main Responsibilities
- Liaise with clients repairs and after-sales service
- Promoting luxury timepieces to customers
- Provide high standard of customer services to ensure the services meet and even exceed customers’ expectations
- Handle customer enquiries and complaints with professional manner
- Build long term relationship with customers
- Ensure that the security procedures are strictly followed
Your background and competencies/skills
- Minimum 1 years relevant experience in the watch retail industry
- Able to work on weekends
- Good communication skills
- Possess initiative, meticulous and details oriented
- Able to work independently with minimum supervision and guidance
- Service-minded and sales-driven
- Honest and positive attitude towards work and the customers
- Pronounced quality awareness
