Responsibilities
- Execution of tenancy/licence agreement for new tenancies/licences and renewals
- Monitor tenancy/licence expiries and to effect the necessary renewals (where applicable)
- Process tenancy transactions
- Ensure legitimacy of tenants’ businesses by unit inspection. Ensure tenants follow the tenancy/licence agreement carrying out maintenance works required
- To inspect vacant units and occupied units
- Live and Ex- Arrears Management including visits to Tenants at their place of lodging
- Conduct the proceedings for Writ of possession and Seizure and Sale
- Prepare reports required by the Agency
- Update tenancy portfolio
- Prepare arrears/ex-arrears report
- Assist tenants/licensees or any customer in the usage of the online platform for tenancy application processes or to attend to any relevant queries when required
- Handle revenue collection and billing matters
- Daily collection of payments from the tenants accompanied with daily reports and documents proving such collections
- Collect GIRO application and inform tenants of approval
- Handling of petty cash (if any)
- Handling of GIRO collection
- Handling of invoicing and billing reports
- Respond to feedback, suggestions, and complaints received
- Any other duties assigned
Requirements
- Proficient in MS Office & Outlook.
- Ability to work independently with very minimal supervision.
- Ability to work in fast paced environment.
- Diploma in Engineering/Facilities Management or other relevant fields with
- 2 years Tenancy experience
