As a member of the System Administration team, you are responsible for applying skills and exercising knowledge to perform specified support functions. As part of the team -You will support critical applications and ensure the stability of services by performing dedicated maintenance activities. You engage in automation activities, perform root cause analysis (RCA), and remediation. Knowledge of production support process including incident/change/problem management, call triaging, and critical issue resolution procedures.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
• Infrastructure Operations and Production Support of container technologies and orchestration platforms (Docker UCP, Kubernetes, OpenShift, etc.)
• Docker/Kubernetes deployment, configuration, scaling and management of containerized applications.
• Openshift Enterprise implementation and Support
• ESXi, vSphere systems administration and support including vMotion, HA, DRS, vCenter Operations Manager, vCenter Service Manager, vCenter Configuration Manager, Site Recovery Manager
• Working with tools surrounding the Kubernetes ecosystem such as helm, kubeadm, Sysdig, Prometheus, Grafana, FluentD etc.
• Working with configuration management tools (Chef, Ansible, terraform etc.)
• Scripting and automation skills converting manual and maintenance functions into fully orchestrated automation.
• sharing technical and customer knowledge in a helpful and timely fashion
• Responsible for partnering with the Platform, Engineering and Delivery Teams to deliver seamless infrastructure support for all Visa business lines
• Security Remediation process (vulnerability assessment and patch management)
• Contribute to standardize and document operational procedures
• Responsible for adherence of established ITIL practice such as Incident, Change, Problem and Release Management
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
