Job Responsibilities
- Providing 1st line support for the timely resolution of incidents and problems for a Data Center
- Engineers need to provide 24/7 support when needed as well as required to participate in on-call duty.
- Monitor network performance and adhere to configuration policy and standards
- Must be able to read and understand Design, System Architecture Drawings, and technical deliverables
Job Requirements
- Singaporeans ONLY (Work Pass holders need not apply)
- Diploma qualification
- Knowledge of ITIL framework and IT service management concepts
- Must have hands-on experience working in Alcatel networking
- Hands-on experience in supporting, maintaining, and deploying Nokia IP and Optics products
- Routing and Switching– all network technology used to connect services from all network centers to any connected endpoint
- Must be capable of mounting switches and carrying weighted equipment
- Experience in tracing end users remotely as well as Network device power requirements
- Experience in structure cabling technologies and data center cabling methodologies
- Basic knowledge about servers (Wintel and Linux and virtualization)
- CCNA Certification
- Ability to effectively prioritize tasks in high-pressure environments
- Engineers must be able to speak confidently and able to conduct presentations
- Exhibit excellent problem-solving/root-cause analysis skills
- Good knowledge of project management and vendor management
- Have strong written and verbal communication skills
If you are keen in this role, you may also send us your updated CV in MS Words format to Christopher Wong at [email protected] for review and we will arrange for a convenient time to speak more.
We regret that only shortlisted candidates will be notified.
