Company’s Profile
Julian Grey’s client is a Singapore based solution provider for high quality IT security products to value add to their MNC clients & channel partners and has been in the market for more than 2 decades.
Location: East
Benefits
- AWS and performance bonus
- Annual salary increment (subject to performance evaluation)
- Medical and Dental
Job Responsibilities
- Develop and assess operational procedures for teams
- Manage collaborations with various functional teams.
- Oversee and report on Service Level Objectives for the team.
- Contribute to the definition and implementation of goals for continuous improvement.
- Engage with internal and external teams to streamline onboarding and offboarding systems.
- Cultivate a team culture that emphasizes continuous improvement for seamless service continuity.
The Ideal Candidate
- At least 1 – 2 years’ relevant experience in managing capacity for IT Operation Teams, Business Continuity Management, or as a ServiceNow administrator for ITSM and IRM modules.
- Familiarity with BCM, ITSM, and ITOM preferred.
- Experience with ServiceNow modules (ITSM, IRM, SecOps) is a plus.
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Adelphe Peok
Reg No. R1981957
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568
