About Us:
We are a leading and innovative consulting firm focused on delivering high-impact solutions and training programmes to empower businesses across various industries. Our mission is to drive organizational growth and success by providing exceptional consulting services and comprehensive training modules. We believe in fostering a culture of collaboration, excellence, and continuous learning, where talented professionals can thrive and make a significant impact on the business landscape.
Job Summary:
The Learning and Development (L&D) Manager plans, develops and implements development and training programs for corporate employees. The manager also oversees the designing and developing of WSQ and non-WSQ courseware, managing relationship with client stakeholders and associates, reviewing and updating existing courseware to ensure currency and relevancy to latest industry trends.
Duties/Responsibilities:
· Lead and manage the L&D unit’s revenue and P&L.
· Directs the corporate client needs assessment for training and development to enhance the effectiveness of employee job performance.
· Lead the design and development of Course Proposals, Learner Guide, Lesson Plan, Facilitator Guide, Assessment Plan, Cross-Reference Matrix, PowerPoint Slides and Virtual delivery Guide based on SSG Skills Framework.
· Review, update and manage all training products and its contents.
· Collaborate with content partners, trainers and SMEs on curriculum review and enhancement.
· Conduct TTT for new and revised products to brief internal and external stakeholders.
· Build and maintain strong, long-lasting relationships with key clients, understanding their unique challenges, and tailoring training solutions to meet their specific requirements.
· Identify and pursue new business opportunities through networking and industry events.
· Collaborate with the consulting and training teams to develop compelling and customized proposals, responding to RFPs, and delivering persuasive presentations to potential clients.
· Lead negotiations with clients to secure contracts and agreements, ensuring favorable terms while aligning with company objectives and client expectations.
Generic Skills:
· Presentation and Facilitation Skills
· Planning and Organization Skills
· Time Management
· Teamwork
· Creativity and Innovativeness
· Virtual Collaboration
Technical/Functional Skills:
· MS Office skills
· Writing skills
· Ability to conduct research before conducting training or development works
· Ability to understand Skills Frameworks, interpret Skills Standards, Technical Skills Competencies (TSC) and Critical Core Skills (CCS)
Education and Experience:
· Minimum diploma and above in Management, Training or HR or related disciplines.
· Diploma/Certificate in training and development or organizational development.
· More than 2 years of adult and continuing education training experience.
· Professional certification e.g. ACTA, ACLP, DACE or DDDLP is a plus.
