· Proficiency in the presentation and demonstration of the technical aspects of PTC’s Kepware industrial connectivity products, as well as any relevant protocols or technology.
· Technology includes computer networking, web services, OPC-enabled products, Programmable Logic Controllers (PLCs, RTUs, PACs, etc.), SCADA/HMI/MES/ERP/IT software packages, big data platforms, data analytics tools, and IoT platforms.
· Participation as a technical resource on customer calls with Sales and Product Management teams when necessary. Provide delivery of pre-sales support capability in conjunction with sales efforts.
· Continuous research of network protocols, specifications, and other technologies related to the industries Kepware serves. This includes user application stories and competitors’ products.
· Application of technical competencies to create meaningful content for instructional videos, technical guides, specification sheets, live webinars/consultations, and other collateral.
· Facilitation of interdepartmental communication between Sales, Marketing, Support, Product Management, and Engineering when necessary.
· Sales and marketing product demonstration development
Job Requirements
Regional / Global; focus on Kepware products (ThingWorx Kepware Server/KEPServerEX, LinkMaster, RedundancyMaster)
· Significant, demonstrated success in customer-facing roles; sales, support, or software or hardware product training
· Professional working knowledge of computer networking technologies - physical mediums like Ethernet and Serial as well as data transport and application-level protocols
· Some experience in computer programming languages such as Javascript, Python, C++/C#
· Applied mechanical/electrical/computer engineering or computer science experience
· Some experience with database systems.
· 1-3 years’ experience in a related technical field with technical sales experience a significant plus
· Bachelor’s Degree or technical degree; STEM (Science, Technology, Engineering, and Math) or related field is a plus
· MS or graduate-level/research experience in STEM is a plus
