[What the role is]
The Strategic System Department spearheads the development and operation of strategic pan-NEA systems in support of its operational objectives by leveraging WOG or best-in-class technology. The department also governs and manages key sensor networks to support NEA’s operational resiliency and transformation in alignment with WOG initiatives. This entails working closely with key stakeholders to harness synergies in both internal and WOG systems to introduce proven technologies into Ops processes for enhanced operational excellence. Critical work involves the conceptualisation, development, operationalisation and management of strategic systems to support and sustain new operating models.
[What you will be working on]
You will take the role of Business Architect who oversee the Ops-Tech integration and design throughout multiple pan-NEA system life-cycle. As part of the programme team comprising system owners, field operation officers and IT professionals, you ensure implementation across multiple operation domains achieve the expected business outcome. You will focus on the continuous design evolution of the system in alignment with Whole-of-Government (WOG) initiatives and source for best-fit technology solutions. You possess strong WOG collaborative acumen and relevant industry knowledge of best practices.
[What we are looking for]
The job might be for you if you possess the following qualities:
- Knowledge in Computer Science, Information Technology or Sciences would be an advantage
- Relevant work experience in major IT and workflow re-engineering system projects and/or engineering systems with major IT components in government settings would be an advantage. Fresh graduates are welcome to apply.
- Experience with managing AI/ML systems would be an advantage
- Good team player with strong interpersonal communication, presentation & writing skills
- Self-starter and able to accept a significant level of responsibility and accountability
- Able to reimagine the delivery of services from a customer-centric perspective, identify improvements and redesign the service delivery process from a service journey perspective
- Able to translate service processes into design of digital systems
- Keep abreast of latest technologies, identify new tools/technologies, assess usefulness and applicability in the context of operations and agency’s IT environment, ready for adoption to improve service delivery and productivity
- Work well across agencies to achieve better coordination and integration of technology and processes
- Able to work under fast-paced and multi-tasking environment
To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Assistant-Director--Strategic-System-Department----Contract_JR-10000021104
