Job Description
Responsibilities:
• Demonstrate sales leadership for staff by playing an active role on the selling floor
• Continuously motivate sales team to meet assigned sales and productivity goals
• Suggest in-store events/activities that will continue to grow clientele, with particular emphasis placed on building local market clientele
• Be aware of local trading environment, market trends and its impact on our sales, including competitors’ trading activities and business strategy
• Regularly evaluate the sales and customer service skills of staff, provide coaching on skills improvement where necessary.
• Monitors and assists sales staff development by providing on-the-job training, etc.
• Understand and analyses the business needs, productivity, KPIs and provide business insights
• Lead the execution of retail excellence standards
• Address and action performance management issues in a timely manner through consistent feedback
• Assess team capabilities and build robust succession plan for the store, with identified High Potential talents and design of development plans
Requirements
• Motivated team player with cheerful disposition and strong desire to achieve
• Possess good communication skills and be sales driven
• Comfortable to work in fast paced environment
• Must be able to work retail hours (e.g., shift work, public holidays and weekends)
• Diploma and above
• At least 3 year(s) of working experience in related field is required
• Prior experience in ready to wear environment is a plus
