Responsibilities:
- Liaise with Insurance or survey for own damage, windscreen claims and third part claims offer.
- Assist customer to file accident report, prepare quotation for submission to insurer.
- Follow up on liability clearance, claim acceptance and approval and repair authorisation.
- Update customer on claim submission outcome and repair progress.
- To sort and prepare documents of own damage/windscreens/third party claims.
- Follow up on claim authorisation, replacement parts availability and repair process.
- Advise and assist B&P admin payment voucher of LOU, medical claims, coating etc.
- Assist B&P admin to obtain signature for discharge voucher.
- To finalise repair cost with insurer/surveyor after repair completion.
Requirements:
- Minimum NITEC in Automotive Technology
- Good knowledge of car components
- Estimator experience
- Good interpersonal skills and ability to build strong client relationships
