☑ Taiwan engineering company
☑ M-F, 8.30-5.30 pm
☑ Accounts Payable experience is added advantage
· Ensures highest standard of service delivery to our customers.
· Monitor and respond to AR/incoming calls/emails/written correspondences.
· Maintains confidentiality of the customers and data.
· Identifies and resolves customer issues and enquires received via calls/emails/social media platforms, accurately within the committed turnaround time and in accordance with the company SOP standards to ensure contact handling accuracy and operational effectiveness.
· Uses customer service and sales skills to optimize the opportunity of each customer contact.
· Provide new customer about the Company products and services.
· Resolves existing customer complaints and problems to the satisfaction of the customer, and completes accurately the necessary documentation of complaints, issues, and subsequent solutions.
· Ensure group compliance & control standards are observed and met in the execution of customers’ transaction requests.
· Ensures knowledge is up to date by participating in individual and team trainings, meetings and reading the information posted in the Company’s management system.
· Keeps abreast with current issues in the industry and competitors’ innovations.
Interested applicants, kindly send your resume in MS WORD format to ref9 at trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.
*Pls summarise your experience at 'why hire me'
We regret only shortlisted candidates will be notified.
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Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lim Xue Fen (Shannifer)
EA Personnel Reg No: R1653801
