Overview
- Support the organisation's data centre services through active 24x7 monitoring of the infrastructure
- Act as Level 1 escalation point for all onsite operational incidents
- Document and update accurately all requests on the internal Web Portal ticketing system such as user requests, incidents, provisioning, etc
- Deliver ITIL compliance process conformance for incident, problem and change management
- Coordinate and provide support to contractors and vendors as well as inspecting completed work
- Plan and support all preventive and reactive maintenance activities with little to no disruption to company's services
Requirements
- ITE Certificate or Diploma in Computing/Electrical/Mechanical Engineering or related field
- Min 1 year of relevant work experience in 24x7 DC or facility operations environment
- Broad knowledge in DC facilities related systems such as PDUs, UPS, DC Rectifier, DRUPs, CRAUs, DX cooling, fire protections, etc
- Shift schedule is 12 hours rotational (8am to 8pm)/ (8pm to 8am)| 3 days work 2 days off including weekends/public holidays.
Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.
We regret that only shortlisted candidates will be notified.
CODE: EEST
EA License No.: 01C4394
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