The client is a well-know MNC from Japan. Its fifth research center aims to speed up the time-to-market of new technologies that help contribute to the resolution of a broad range of business and social concerns.
Job Description
The Account Manager is a business farmer who seeks to understand the customers business needs, and by utilising ICT and BFSI domain knowledge, propose solutions to enhance sales growth of the client as the IT system integrator. The incumbent will showcase excellent communication and negotiation skills to contribute to increased sales and maintain customers relationship at a high standard. The objective is to source and transform opportunities to long term profitable relationships based on trust and mutual satisfaction.
- Cultivate, maintain and grow relationships with established accounts that will increase business and ensure excellent customer relations
- Generate demand by assisting clients to identify current needs and articulating how the client can add value through its services and offerings
- Build enduring relationships and display an understanding of the client industry, business environment and strategy to identify current and future opportunities
- Become the reliable point of contact for clients that is required to establish a strong business relationship
- Responsible for driving client satisfaction and taking ownership throughout the entire lifecycle to make sure sales, projects, and solution are delivered and meeting clients expectation
- Grow revenue and margin targets and maximize sales opportunities in various segments
- Influence and work closely with vendors to achieve required results
- Prepare customer proposals, reply to tenders, RFQs, etc. in close coordination with the project teams
- Create and lead sales strategies to enter into identified market or customers.
- Prepare for presales materials such as capabilities brochures, presentation materials and support sales team in keeping a record of proposals and continuous tracking of project deliveries
- Good understanding of the project execution and delivery processes with strong ability to grasp customers requirements, conduct gathering of requirements and analysis, and prepare functional requirements and services requirements specification documents
- Prepare and deliver sales presentations that address the customers needs and lead to sales growth
- Submit to management all required sales and generate reports in a timely manner
- Update supervisors regularly on customers day-to-day requirements/requests
- Any other ad-hoc duties as required or assigned
Qualifications
- Bachelor Degree in Business Administration, Marketing or other relevant disciplines
- At least 8 years of relevant sales experience in selling IT solutions (not only procurement of software & hardware, but also professional services delivery for IT system integration) to financial institutions, Japanese Banks is preferable
- Must possess fundamental ICT knowledge and domain knowledge of banking industry
- Possess knowledge of Fintech and Solutions for Financial Institutions
- Experience in Services Sales with tender and bidding participation
- Ability to perform account management, relationship building with established accounts and account maintenance duties
- Ability to work well with co-workers
- Proven sales and client engagement experience coupled with good understanding of business, sourcing, and technology market
- Proven experience negotiating with clients and vendors
- Demonstrated people skills with a will to close sales and establish VendorPartner relationship
- Excellent interpersonal, communication and negotiation skills, both written and presentation
- Possess analytical and problem solving skills
- Self-motivated and pro-active in identifying new opportunities on the established accounts
