Responsibilities:
- Hands-on experience to perform the account opening process and ensure all requests are processed within specified Service standard, timely and accurately. (critical)
- Act as a change agent to analyse review legacy processes and identify areas that can be streamlined and automated to improve staff productivity, as well as adhere to risk & controls standards
- Apply agile methodology and process improvement frameworks to contribute towards the digital transformation journey (critical)
- Engage and collaborate effectively with Business Units and various stakeholders to identify problems and opportunities in our existing operations and processes
- Work closely with cross functional teams to drive digitalisation initiatives and ensure successful project delivery (critical)
- Perform User Acceptance Testing and Live Verification, as well as prepare Standard Operating Procedure & other documentations for team projects and digital initiatives (critical)
- Work with team manager to ensure goals are met, including project timeline and deliverables (critical)
- Create and maintain up to date knowledge base or documents for implemented changes and initiatives (critical)
Skill Set Required:
- Diploma or bachelor's programme in Business, Finance, Economics, Computer Science, Information Systems, or other related field (critical)
- Fundamental understanding and interest in banking and technology (e.g. RPA, API, Data Analytics, Qlikview, VBA)
- Good analytical and problem solving skills, ability to demonstrate critical thinking, and enjoy working with data to facilitate your work (critical)
- Ability to work independently and a good team player (critical)
To apply please click the Apply button or send us your updated profile to [email protected]
EA Licence No.:18S9405 / EA Reg. No.:R1330864
Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.
