Responsibilities
- Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
- Overseeing the staff for the smooth running of the restaurant.
- Assisting the HR team as well as the Restaurant Manager in the hiring process.
- Training new employees as per their abilities and skills.
- Maintaining a strong relationship with suppliers and vendors.
- Inspecting the food and beverage stock level and restock them in a timely manner.
- Conducting inspections of the restaurant kitchen and ensuring proper hygiene is maintained.
- Checking with the guest and making sure that they are getting served with the best quality food.
- Resolving customer complaints in a professional manner.
- Ensuring customer satisfaction with all the services provided to them.
- Preparing daily reports and presenting them to the higher management.
- Managing the outstanding bills and cash inflows of the restaurant.
Requirements
- Bachelor’s degree
- Extensive experience in demonstrating leadership skills.
- Ability to maintain a positive work environment.
- Amazing written and verbal communication skills.
- Ability to work for long periods of time and on weekends as well.
- Strong organization and analytical skills.
- Exceptional customer service skills.
- Strong sales skills.
- Customer-oriented individual and an outstanding problem-solver.
- Good numerical abilities.
- A keen eye on details for accuracy.
- Good time management skills.
