Job Summary:
Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.
In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.
Responsibilities:
1. Hands-on experience to perform the account opening process and ensure all requests are processed within specified Service standard, timely and accurately.
2. Act as a change agent to analyse review legacy processes and identify areas that can be streamlined and automated to improve staff productivity, as well as adhere to risk & controls standards
3. Apply agile methodology and process improvement frameworks to contribute towards the digital transformation journey
4. Engage and collaborate effectively with Business Units and various stakeholders to identify problems and opportunities in our existing operations and processes
5. Work closely with cross functional teams to drive digitalisation initiatives and ensure successful project delivery
6. Perform User Acceptance Testing and Live Verification, as well as prepare Standard Operating Procedure & other documentations for team projects and digital initiatives
7. Work with team manager to ensure goals are met, including project timeline and deliverables
8. Create and maintain up to date knowledge base or documents for implemented changes and initiatives
Requirements:
1. Diploma or bachelor's programme in Business, Finance, Economics, Computer Science, Information Systems, or other related field
2. Fundamental understanding and interest in banking and technology (e.g. RPA, API, Data Analytics, Qlikview, VBA)
3. Good verbal and written communication skills
4. Good analytical and problem solving skills, ability to demonstrate critical thinking, and enjoy working with data to facilitate your work
5. Ability to work independently and a good team player
6. Willingness to learn, curious by nature, and interested in making an impact
EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969
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