ROLE DESCRIPTION
Responsible for timely and accurate issuance of documents. Manage a team of juniors and raise any issue and proposal to superior.
JOB RESPONSIBILITIES
· Ensure to issue accurate SO(Sales Order)/SRO(Sales Return Order)/SCM(Sales Credit Memo) based on PO and other supporting documents
· Ensure that the invoices are returned to the warehouse with proof of delivery.
· Ensure that the invoices are uploaded to the customers’ portal on timely basis for payment collection.
· Download debit notes from customers’ portal for issuance of credit notes.
· Check the supporting documents for issuing SRO/SCM. Follow up with Accounts/Sales for any selling price discrepancies.
· Liaise with customers and internal stakeholders on order processing.
· Ensure that customer's enquiries and orders are answered.
· Follow up with Sales/Accounts on collection.
· Support of proper delivery arrangement
· Collaboration with Accounts and other related departments to improve the accuracy and efficiency of the process.
· Report the issue and proposal to Financial Controller
· Any other duties as assigned.
JOB REQUIREMENTS
· Qualification: Diploma in Accounting or its equivalent
· Experience : At least 3-5 years’ work experience in FMCG, or relevant experience
· Proficient in Navision or ERP accounting software is a plus.
· Able to commit 5.5 days work week.
