Responsibilities:
- Providing advice on making a claim and assessing the admissibility of a potential claim
- Handling possible claim appeals and all issues related to client management
- Monitoring and close follow up on progress of claims, update records of customer interaction
- Identifying reasons why full payment may not be made, ensuring accuracy of claim assessment, and resolving customer grievances
- Meeting and maintaining high level of frontline service
- Supporting the Department in daily business operations such as following-up on accurate information and documents from the client for processing purposes and handling Employee Movement Declarations from the client
- Any other ad-hoc duties as assigned
Requirements
- At least a Diploma in Business Administration or equivalent
- Minimum 2-3 years of relevant experience in sales / customer service, or insurance
- BCP, PGI, ComGI, HI certifications is a plus
- Team player, detail-oriented, and accountability
- Good analytical, communication, presentation and time management skills
- A hunger to learn and grow with the firm
Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E
EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)
