Responsibilities
- Provide end to end support and 1st level resolution for employees and managers reaching out to People Services Team via live chat, ServiceNow or email.
- Provide appropriate and accurate information and guidance to employees and managers regarding HR and policies
- Act as the Benefits Partner to handle all benefit related queries and liaise with the insurance vendor for excellent service delivery
- Supporting the life cycle of an employee through Workday transactional processing and understand the downstream impact of transactions to other areas of the business e.g. benefits, payroll, global mobility etc
- Responsible for end-to-end completion of Joiners/Leavers/Change-Job on Workday and other required systems. Works with various stakeholders in other function teams ensure process SLAs and documentation closure.
- Accountable for Workday Data Accuracy.
- Advise managers across the region regarding all aspects of Recruitment/Position Specialist queries.
- Serves as subject matter expert on HR transactions, processes and other services to ensure excellent customer service is delivered at all times
Requirements
- Bachelor Degree in Business Administration/Human Resource or equivalent
- At least 3 years of experience working in a HR Shared Services or HR operational role
- Experience in Workday or SAP HR system
- Strong knowledge of SAP HCM (leave, absence, OT) is a bonus
- Proficiency in standard MS Office software (word, excel, PowerPoint)
- Strong communication and interpersonal skills
- Able to work in collaborative, cross functional team and influence without authority
To apply, please visit www.gmprecruit.com and search for Job Reference: 23706.
To learn more about this opportunity, please contact XinYi at [email protected].
We regret to inform that only shortlisted candidates will be notified.
