Responsibilities:
- Assist team lead in applications-related projects and solutioning activities and ensure successful delivery and support of the project.
- Involve in the discussion with stakeholders on business application enhancements, to understand business requirements, participate in developing an effective and efficient solution.
- Involved in the technology related solution and delivery of projects for Bank applications
- Provides support to System Integration Testing (SIT) and User Acceptance Testing (UAT), prior to production implementation
- Schedule and support production maintenance activities, such as software deployments, security patches and operating system patches
- Attend to production problems on timely manner and escalate to management for their attention when necessary
- Work closely with external vendors and internal IT partners effectively in carrying out required assignments
- Compliance with external/internal regulatory requirements, internal control standards and group compliancy policy.
- Contribute to proper application documentation to build the knowledge assets for the Bank
- Ensure proper application documentation and signoff
- Participate actively in Department and Bank’s initiative and activities
- Participate in Department and other related project meetings (when necessary) and provide business/technical/application suggestions/solutions
Requirements:
- Minimum University Bachelor's Degree preferably majoring in Computer Science, Computer Engineering, Information Technology or its equivalent
- Min. 3-5 years in Application Management and candidates with Cloud Experience (ie.AWS) or AWS Cloud certification is a plus
- Knowledge in application management and SDLC, ITIL processes in a banking environment
- Experience in support and troubleshooting for Production and UAT/SIT (coordination and hands-on)
- Good sense in new technologies landscape
- Good communication skill and ability to present technical proposals to stakeholders
- Understanding of application infrastructures including hardware, storage, network, databases
- Strong analytical and problem solving experience
- Detail-orientated with strong stakeholder and customer focus
- Strong verbal and written communication skills
- Excellent interpersonal skills
- Able to work as a team with active participation in team discussion, and also able to work independently to handle multiple tasks assigned
- Proactive and able to work under pressure and positive attitude
- Experience with documented evident on solutioning banking areas, preferably in transaction banking and development in modern technology frameworks and methodology
- Self-proficient MS Excel, PowerPoint and MS project
