Experience: 10+ Years
Role: APM Engineer
Key Skills:
UNIX, Windows, Openshift container platform, AWS, AS400
Key Responsibilities:
• Provide leadership in implementation, support and management of the Enterprise Monitoring tools to meet the business requirements of the Bank.
• Ensure all critical applications and services are properly covered within the monitoring and alerting systems in a manner consistent with the Banks’ standards; collect the right metrics at the right frequency and ensure the data is readily available for effective alerting, reporting, and analysis.
• Collaborate with a cross-functional team of dev, ops, and architects to understand complex application architectures in order to implement an effective top-down monitoring strategy for holistic service visibility
• Troubleshoot and resolve complex issues with monitoring tools and ensure high availability
• Participate in strategy and future implementation discussions for the redesign and implementation of the monitoring environment to modernize with latest technology trends.
Key Requirements:
• Bachelor’s degree in Computer Science or a related field. At least 10 years of IT experience of which at least 5 years’ experience in similar role, ideally in a financial institution.
• Experience with Application Monitoring Tool / Geneos / Prometheus is a must.
• Experience with monitoring application's performance, availability and end-user experience to ensure the application is functioning properly in a large enterprise environment.
• Good understanding or experience in Openshift container platform is a plus.
• Strong interpersonal skills; good communication skills and strategic thinking
• Able to work independently on individual assignments, while collectively with a team on larger projects.
• Strong understanding of multi-tier application architectures and application runtime environments
• Familiarity with workflow management and ITSM tools such as Remedy or ServiceNow
• Good understanding of Agile (Scrum or Kanban) and implementation of same in real world along with exposure to associated tool sets (JIRA/Confluence)
