Senior Superintendent II, QC Operations
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
As a Senior Superintendent II, QC Operations supporting QC Operations Department, you will be trusted to work on being responsible in overseeing the Quality Control (QC) program. Develop, implement, and maintain robust QC quality management system in compliance to Health Authorities and Alcon requirements at Tuas. In this role, a typical day will include:
Collaboration with AS&T:
Review and approve analytical method validation, instrument qualification, and re-qualification etc.
Ensure QC validations performed are compliant to local SOP, Alcon CORP, FDA, ISO, and regulatory requirements.
Ensure CSV activities are carried out as planned, include user access review and audit trail review.
Participate in AS&T global community discussion.
Drive efficient QC processes by enhancing capability (system, processes, methods).
QC Support
Responsible in QC budget phasing and forecast accuracy tracking.
Responsible in managing and maintaining calibration/preventive maintenance schedule. Review and approve equipment records.
Responsible in SAP processes and operations.
Responsible in managing and maintaining lab supplies and ensure no shortage of supplies.
Responsible for sourcing new/alternative parts/consumables/external lab for business continuity.
Responsible in Stability Management Program. Review and approve stability records.
Responsible in Validation Test Schedule and adherence to turnaround time.
Responsible in QC training plans and qualification.
Conduct/lead lab investigation as a certified investigator or approver, identify root cause and determine appropriate CAPA.
Provide prompt technical support for equipment breakdown troubleshooting and diagnostic recovery.
Oversee Lab continuous improvement initiatives to improve productivity, efficiency, and cost optimization.
Monitor the effectiveness of improvements and changes made to QC activities and workflows.
Conduct self-assessment as Lab internal auditor to ensure lab audit readiness. Identify quality gaps/risk identification mitigation, QC data integrity plan, Business Continuity Plan.
Support internal and external audits and is responsible for audit finding closure, as required.
People:
Drive Open Culture in QC
Employee Engagement - Pro-actively participating and encouraging direct report in Global/Local engagement survey.
Learning & Development - Provide guidance to direct report on pursuing life-long learning as well as conduct regular career conversations.
Requirement:
5-7 years in QC experiences and min 2 years of supervisory role
Min degree in any chemical related studies
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