Our client is a MNC company, one of the leading players in the Environmental sector. Due to business needs, they are now recruiting a Customer Service Officer to be part of their team for ongoing transformation projects. They are located in the West – easily accessible.
Responsibilities:
- Create profiles for the company’s new customers in the internal customer management software, and ensure adherence to the company’s guidelines
- Communicate and work closely with the various teams on the reception of customer orders, and liaise with the various customers accordingly on receipting/forecasting
- Input/Maintain data records using the company’s system for the various customers job orders
- Prepare the various customers’ account summary/statement and manage the invoicing process
- Liaise with both customers and company stakeholders on pricing/transfers
- Handle the various payment preparations with utmost confidentiality
- Address/Resolve the various customer concerns effectively and efficiently
- All other adhoc duties as assigned
Requirements:
- Minimum Diploma in any field of studies
- Minimum 2 years of relevant working experience
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.
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