Job Description & Requirements
1. Job Title : Assistant Manager / Senior Executive – Quality & Compliance
Location : Changi South
Industry : Freight Forwarding /Logistics
2. Reporting To : Senior Manager – Quality & Compliance
3. Department : BUSINESS DEVELOPMENT
4. Duties and Responsibilities :
• Assist Senior Manager of Quality & Compliance to oversee the ISO Quality Management System held by the company.
• Work with internal stakeholders from Air Freight, Ocean Freight, Logistics, Courier, Cross Border Trucking Departments in achieving and meeting the set quality standards and procedures.
• Conduct training to stakeholders on topics related to quality standards and procedures.
• Work with internal stakeholders to understand and to meet the needs of customers.
• Gather quality objectives achievement metrics by internal stakeholders.
• Gather quality objectives achievement metrics by key suppliers.
• Work with internal stakeholders to gather customer satisfaction metrics.
• Monitor compliance to national and international quality standards and related regulations.
• Participate in quality related activities such as audit, qualification program, claims etc.
5. Experience : Minimum 2 years’ experience in quality management.
6. Special Skills/Qualification : Diploma level or higher. Knowledge of ISO9001, ISO134
