An exciting opportunity for a Operation Analyst for Consumer Banking Operations, Technology, and Operations Team with one of our leading clients in the Banking domain.
Mandatory Skill-set
- Diploma or Bachelor's degree in Business, Finance, Economics, Computer Science or related fields;
- Foundational grasp and interest in banking and technology (e.g., RPA, API, Data Analytics, Qlikview, VBA);
- Strong verbal and written communication skills;
- Strong analytical and problem-solving abilities, showcasing critical thinking, and finding enjoyment in utilizing data to enhance work processes;
- Ability to work both independently and as part of a team effectively;
- Eagerness to learn and passionate about making a meaningful impact.
Desired Skill-set
- Knowledge in banking operational processes is an added advantage.
Responsibilities
- Demonstrate hands-on experience in executing the account opening process, ensuring all requests meet specified service standards in a timely and accurate manner;
- Act as a catalyst for change by reviewing legacy processes, identifying areas for streamlining and automation to enhance staff productivity while adhering to risk and control standards;
- Apply agile methodologies and frameworks for process improvement to actively contribute to our ongoing digital transformation journey;
- Collaborate effectively with business units and various stakeholders to identify challenges and opportunities within our current operations and processes;
- Work closely with cross-functional teams to lead digitalization initiatives and ensure the successful delivery of projects;
- Conduct User Acceptance Testing (UAT) and live verification, and prepare operational procedures and documentation for team projects and digital initiatives;
- Collaborate with the team manager to achieve established goals, including project timelines and deliverables;
- Establish and maintain an up-to-date knowledge base and documentation for implemented changes and initiatives.
Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.
When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).
Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA Licence No. 07C5639
