PRODUCT AREA
Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
JOB DESCRIPTION
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.
ADDITIONAL JOB DESCRIPTION
As a Customer Engineering Manager, you'll lead a team of Customer Engineers who engage with business prospects and channel partners to understand and assess customer requirements, prepare and present demonstrations of Google Cloud technologies, and address and overcome technical objections that arise throughout the business process. You will lead efforts to drive solution innovation, working across the organization to identify the assets and tools to drive customer adoption. You'll also be responsible for investing in the team’s development and success, building a high performing, effective, and collaborative team.
Qualifications
JOB RESPONSIBILITIES
- Lead, inspire, and grow a team of Customer Engineers across the region who engage with prospects, providing technical discovery and solutions recommendations while working in partnership with customers. Manage and motivate a diverse collection of engineering professionals.
- Contribute to building a business that promotes exceptional growth and maintain motivation to work effectively in a highly dynamic environment.
- Engage directly with prospects regarding architecture discussions and best practices.
- Work cross-functionally with our Product, Support, Engineering, and Sales teams. Make presentations to represent the capabilities and services of Google Cloud.
- Hire, coach, and drive a team to work towards strategic goals, while prioritizing the delivery of an outstanding customer experience.
MINIMUM QUALIFICATIONS
- 15 years of technology related sales experience, with at least 5 years in a CE managerial capacity.
- Experience working with IaaS, PaaS, Big Data, SaaS, public cloud, or related industry and technical concepts.
- Experience developing strategy to lead Sales Engineering teams to meet business objectives.
PREFERRED QUALIFICATIONS
- Experience creating repeatable processes at scale in a pre-sales engineering organization.
- Knowledge of solution architecture.
- Ability to inspire and grow teams to their full potential in a business environment, while working across cross-functional teams to achieve common business objectives.
- Ability to present to both technical and non-technical audiences, engaging C-Level stakeholders in business and technology transformation.
- Excellent business acumen with distinctive problem-solving and investigative skills.
