Responsibilities
- Welcome guests professionally and demonstrate a warm, confident and genuine first impression.
- Show guests to room and assist them with their luggage while giving guest information about the hotel, its features as well as general information about the local area per Leading Quality Assurance standards.
- Responsible for carrying the guest's luggage to and from the guest rooms, and ensure that the guest is properly settled in a room with nothing left behind.
- Maintain the designated stations in the lobby as per company standards and check every 30 minutes or when necessary.
- Open doors for guests per hotel’s etiquette.
- Maintain the cleanliness of the bell stand, lobby and baggage room.
- Deliver messages and valet to guest rooms.
- Promote and inform guests of hotel facilities.
- Ensure impeccable grooming standards.
- Ensure all related Leading Quality Assurance guidelines are met, if not exceed at all times.
- Assist Front Office in any tasks when needed.
- Exceed guests’ expectations in any task provided.
Requirements
- Able to communicate well with guest.
- Prior experience in customer service is an added advantage.
- Able to handle physical work such as carrying luggage.
HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to ref18[at]trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume. We regret only shortlisted candidates will be notified.
Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA). Please read our privacy statement on our corporate website www.trustrecruit.com.sg.
Trust Recruit Pte Ltd | EA License No: 19C9950
EA Personnel: Darrell Lee | EA Personnel Reg No: 23113464
