Our Client is one of the largest local bank in Singapore, they are currently hiring an bank officer to assist with payment processing, improvement of business process and
meeting key metrics.
Location: Changi Biz Park
Salary up to $4500
- Manage Cheque Processing Vendor to ensure optimal performance and improvement of existing processes
- Monitor service levels performance against critical measures set in service contract
- Review monthly invoices billed by vendor
- Oversee Change Controls and Special Requests to manage changes in the outsourced environment with the respective subject matter experts or control functions in the bank.
- Review processes and identify areas for improvement, risk and control.
- Perform operational issue / incident / escalation management of cheque/courier-related matters and identify root cause(s) and implement preventive measures.
- Prepare and facilitate audits by internal, external or regulatory audit functions.
- Provide operational support to Business Units for new initiatives.
- Manage Business Continuity Planning (BCP) for outsourced-related matters
- Support Data Loss Prevention ( DLP ) implementations in the outsourced area
- Perform and support site visits with site visit SMEs and control functions
- Ensure control gaps are addressed with timely and appropriate action plans by the vendor
Requirements
- Strong sound, analytical and decision making abilities
- Excellent inter-personal and communication skills in dealing with all levels of staff and external parties
- Demonstrate critical thinking: ability to suggest improvements and identify risks
- Strong Service orientation and professional work attitude: ability to prioritize, and manage internal clients’ expectation
Interested candidates may apply through the application system. We regret to inform only Shortlisted candidates will be notified.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E EA License No. 01C4394 • EA Registration No. R21103542 (Ling Kai Jin)
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