An exciting opportunity for a Account Servicing Officer for Consumer Banking Operations, Technology, and Operations Team with one of our leading clients in the Banking domain.
Mandatory Skill-set
- Diploma or Bachelor's degree in Business, Accountancy, Finance or related fields;
- Minimum of 2 years' experience in financial institutions;
- Proficiency in Microsoft Office 365, specifically Excel;
- Capability to multitask and effectively manage various activities;
- Strong team player with excellent collaborative skills
Desired Skill-set
- Knowledge in credit operation is an added advantage.
Responsibilities
- Perform technical verification checks on customers' income documents and manage credit cards and unsecured loans account creation or maintenance within the Bank’s operating systems;
- Navigate across different systems to execute pre-processing and enter data across multiple platforms;
- Regularly update reports on a daily, weekly, and monthly basis;
- Address both internal and external inquiries;
- Perform root cause analysis and collaborate with the Support team to resolve issues related to robotic tools;
- Oversee ad-hoc projects delegated by the Team Manager;
- Promptly escalate any discrepancies or deviations to the Team Manager;
- Aid the Team Manager in conducting testing across various systems and prepare documentation for system launches.
Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.
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Confidentiality is assured, and only shortlisted candidates will be notified for interviews.
EA Licence No. 07C5639
