- 5.5days
- Accessible Working Location (Central ), Close Proximity to Novena MRT
As a Clinic Manager, you will be responsible for the following duties:
- Ensure efficient and effective delivery of services and clinical care in the clinic and lead the dental team on the day-to-day operations
- Manage insurance claims
- Manage all administrative functions
- Represent the Management when needed
- Manage Compliance with NEA, MOM, MOH and other regulatory bodies
- Oversee, recruit and lead a team of dental nurses and support staff
- Manage all manpower requirements and HR policies, Payroll, Leave Management, etc
- Planning and management of staff/dentists schedule
- Liaise with all stakeholders - including patients, vendors, suppliers etc
- Manage customer enquiries and other customer service/operational issues
- Perform other related duties and responsibilities as and when assigned
- Business Development in terms of expansion of business, clinic upkeep and patient growth
- Marketing planning and execution of said planning
- Work with special projects (grants and certifications) from time to time
- Assist and development of social media marketing
- Assist Clinic Director in daily functions
- Attend and assist in dispute cases
- Participate in continuous quality improvement project
- Involved in recruitment activities, eg: interview, shortlisting, performance review etc.
- Person-in-charge for reporting to Clinic Director
- Bookkeeping of inventory, and sales
- Any other duties within the team
Requirements:
- Possess 3-5 years of managerial/supervisor experience, will be preferred
- Good interpersonal and leadership skills