We are expanding our Tipsy Family!
If you are passionate about F&B and looking for a job that is thrilling and fulfilling, you'll love it here at Tipsy Collective! We are looking for energetic, motivated individuals who enjoy working in an ever-changing environment.
A People-First Culture
Tipsy Collective is a multi-concept holding group led by a team of passionate individuals who seek to present hospitality uniquely through a series of thoughtful concepts. Tipsy Collective's brand and its foundation was built from the client lens as a basis for everything we do. It is this exceptional client loyalty and our talented employees that form our bedrock.
Why join us?
At Tipsy Collective, we offer you 4 Value Propositions we hold closely to our heart which are
- Healthy Working Environment – Providing you a safe, fun, and healthy workspace while you thrive.
- Adaptability – Being prepared and have the agility to prepare solutions for any situations.
- Innovation – Coming together to brainstorm and execute great and fun ideas.
- Growth – Seeking new concepts and ideas to bring new experience to you
Responsibilities:
- Ensure optimal performance of critical systems, particularly the Front Office Property Management System and Food & Beverage Point of Sales computer systems.
- Establish and maintain user procedures and hardware familiarization for all systems.
- Provide administration services, to include contribution to technology capital and operating budgets.
- Conduct Systems Administration tasks, such as maintaining user/group accounts, configuring users, troubleshooting access issues, and completing on-site documentation.
- Assist in managing server infrastructure, including performance monitoring, Operating System upgrades, and addressing troubleshooting issues.
- Identify opportunities and initiate improvement and updating of hardware, software and systems.
- Perform regular reviews and health checks on IT systems to ensure compliance with regulatory requirements.
- Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
- Respond to systems breakdowns, both mechanical and electrical, prioritizing high levels of service and response times.
- Must be available to attend for any project implementation, assist for successful Completion of projects and maintenance issues.
- Assist in project related activities that includes deployment, installation, and testing.
- Maintain detailed records of breakdowns and repairs for analysis and compliance with ISO standards.
- Answer all service request phone calls during scheduled standby duties.
- Supervise vendors and IT contracts to ensure compliance with contractual agreements.
- Take ownership of all project phases, including planning, monitoring, reporting, and specification.
- Manage and maintain an inventory register for IT assets.
- Any other ad-hoc duties and projects as assigned.
Requirements:
- Minimum Diploma/ bachelor’s in computer science, Engineering, or related.
- 3-5 years of well-rounded IT experience in the related field is required for this position.
- Able to work well under pressure and handle emergency and stressful situations in a fast-paced environment.
- Ability to manage multiple priorities and deadlines.
- Excellent organisational and time management skills.
- Good communication and interpersonal skills.
- Excellent communication and strategic thinking abilities with a problem-solving aptitude.
