Hello, let us introduce ourselves!
We are watchTowr, a VC-backed cyber security startup helping organisations continuously discover vulnerabilities in their Internet-facing attack surface. Cyber security veterans and technical experts, we are obsessed with building cybersecurity technology to help prevent breaches.
With experience informed by years of simulating sophisticated cyber attacks against some of the world's largest organisations, our mission is to enable organisations to continuously understand how an attacker would successfully compromise their business - with cutting-edge Attack Surface Management and Continuous Automated Red Teaming technology.
The watchTowr Platform was named within Gartner’s Emerging Tech Impact report in 2023, and is utilised by Fortune 500 and other large enterprises globally. Our research is well-known and respected across the cybersecurity industry, and can be found in various news outlets - while fuelling the watchTowr Platform.
We are a young, high-energy and high-performing team delivering world-class technology to help our clients prevent breaches. We are in a high and aggressive growth phase of our journey, and are excited to continue adding colleagues to join our phorce of nature.
Our vision for offensive security is continuous.
But what’s the role?
We are looking for Delivery Manager to support the continued success and delivery of the watchTowr Platform to clients, playing a key liaison role with clients.
A successful Delivery Manager is brilliant at building relationships, and is excited to grow rapidly with the business, being given responsibility and autonomy, but also exposure to some of the smartest people in the industry.
Sounds great – what will I do?
- Supporting the initial engagement with prospective clients to demonstrate what we do, and why we’re the best at it
- Scoping sessions with new clients to get under the skin of their security culture and advise them on how we can support real cultural and behavioural change
- Host insight sessions with clients to share new functionality, threat intelligence, industry trends, and best practices
- End-to-end management of each stage of Proof of Concept exercises, and longer term commercial engagements
- Ensuring each engagement runs smoothly and to schedule
- Coordinating and managing the internal teams involved in the delivery process, ensuring they are in alignment with client objectives
- Pro-actively identifying and troubleshooting delivery issues
- Providing a single, highly-responsive point of contact for clients
- Analysing data strategically to ensure we’re offering the clients a useful and insightful perspective
- Refining and improving existing delivery processes to ensure the best outcomes for our clients
Sounds perfect to me, what specifics are you looking for?
- A successful Delivery Manager is brilliant at building relationships, can balance many different activities at once, and demonstrate professionalism in a client-facing setting.
- You have experience building great relationships with multiple clients and helping them to realise their goals, perhaps in an Account Management, Events Management, or Project Management role.
- An interest in cyber security is essential but experience in the industry is not.
- Excellent interpersonal skills, and the ability to build strong and effective relationships both with clients and internal teams
- Strong organisational skills
- Experience working in a client-facing role
- Ability to analyse and extract genuine insight from data
- Positive, professional, and ‘can do’ attitude, with the desire to exceed client expectations
- Excellent written, oral and presentation skills
- Good general IT skills: proficient in MS Office products (Excel, Word, Outlook, PowerPoint)
- Desire to work pro-actively and flexibly in a rapidly changing environment, often with tight deadlines
What’s in it for me?
- Meaningful mission - the work we do materially prevents our clients from being breached.
- Competitive compensation - we believe that hard work, skills and ambition should be fairly compensated.
- Meaningful role in a company - You will be a key and early contributor to a fast-growing cyber security business that helps protect some of the world's largest enterprises.
- Endless opportunities – we are in a high-growth phase of our journey, and plan to promote from within as we scale.
- Work with cyber security experts – we are solving cutting-edge industry-wide cyber security challenges with some of the world’s most advanced organisations.
