Our client is from the Retail Industry. They are looking for a Customer Service to assist their team in the next phase of their business. They are located in They are located at East – easily accessible.
Responsibility:
- Extend a warm and professional welcome to travelers while attending to their inquiries and sharing information on available services.
- Customize the shopping experience by offering tailored product suggestions based on each traveler's specific preferences and needs.
- Provide guidance on selections of liquor and tobacco products.
- Foster enduring connections with travelers through active involvement and relationship-building.
- Proactively apply upselling strategies to meet sales targets.
- Keep updated on duty-free allowances, age restrictions, and pertinent regulations.
- Efficiently and professionally address travelers' concerns or complaints.
- Accurately and swiftly manage cashier transactions.
- Monitor and sustain appropriate inventory levels.
- Act as the primary representative of the company, maintaining its brand image.
- Maintain store aesthetics according to management's visual merchandising standards.
- Undertake any additional responsibilities as directed by Supervisors or Managers.
Requirements:
- Min 3 years of customer service experience in retail or hospitality industry will be preferred
- Able to commit to rotating shift hours, including public holidays and weekends
- Some level of knowledge, skill and familiarity with technology preferred
Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidates will be notified.
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