Roles & responsibilities:
- Customer-facing technical consulting experience with ServiceNow, ServiceNow platform development
- Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
- End-to-End development and complex workflows
- Applies innovative technical solutions to business and the application processes
- Defines and documents procedures for processes and workflows
- Works on multiple projects as a project team member, occasionally as a project leader
- Responsible for troubleshooting problems as reported by users
- Supports Web access and electronic messaging services and maintains a secure systems environment
- Communicates effectively with management and other members of the project
- Integration of disparate systems using SOAP and REST APIs
- Mid-Server Configuration (to facilitate REST calls); CMDB configuration and integration
- Creation of Web Service for data integration
- Additional duties as assigned and defined by management.
- Handle Architectural role in ServiceNow area. Analyse current technologies used within the target project and determine ways to improve by implementing ServiceNow and its architecture.
- Provide technical consultation to our clients in terms of using ServiceNow best practices for implementations and ongoing operations.
Key Requirements:
- 5+ years ServiceNow development experience and with Solution Architect Role
- Configuration experience in following modules on dedicated as well as shared instances (IM, CM, PM, SRM, KM, Release Management, Event Management, Configuration Management and Asset Management) ServiceNow certifications (Administrator is a must-have, Developer or Implementation Specialist are preferred)
- Bachelor’s Degree in Computer Science, Information Systems, or other related field or 4-6 years equivalent work experience
- Development experience in following areas: Business Rules, Access Control Rules, Script Includes, Script Action, UI Actions, UI Scripts, UI Policy, Data Policy, Client Scripts, UI Macros, Jelly, Web Services, Glide Record, Glide AJAX, Workflows, JSON, Encryptions Plugin, Notification, Reporting, Discovery (a plus), Integration, SSO, MID Server, LDAP Extensive knowledge of two or more Front End Technologies: HTML, JSTL, DHTML, JavaScript and CSS, XML, XSL, XSLT
Purva Sholapurkar
Quess Selection & Services, Singapore
EA Licence Number: 17S8727
Registration ID is R22109878
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