1. Would be an added advantage to have basic knowledge of banking and financial industry
2. Proficient in Microsoft office 365 i.e. Excel, word, PowerPoint (Must have Intermediate MS Excel knowledge)
3. Ability to multi-tasking and manage different activities
4. Good team player
Critical Skills: Monitoring reports, handling clearing accounts, settlement, reconciliation, and transaction investigation.
Initiative & Adaptability: Participating in process improvements, meeting deadlines, and embracing a problem-solving attitude.
Required Competencies: Basic banking/financial knowledge, proficiency in Microsoft Office 365 (especially Excel), multitasking ability, and teamwork skills.
1. Monitor daily exception reports to ensure completeness and timeliness of Bank’s actions have been executed. (critical)
2. Handle daily checking of the clearing account for customer claim.
3. Perform settlement and reconciliation of the team’s key GL accounts. (critical)
4. Investigate self-service banking transactions. (critical)
5. Participate in process improvement initiatives and UAT
6. Meet daily and monthly deadlines
7. Zero tolerance for errors
8. Team player
9. Eager to learn and problem solver
