Job Description
- source and develop customer referrals
- prepare sales action plans and strategies
- schedule sales activity
- develop and maintain sales and promotional materials
- make sales calls to new and existing customers by visiting customers overseas directly or together with our agent or partner in the relevant country
- develop and make presentations of company products and services to current and potential customers
- develop sales proposals and negotiate with customers
- prepare and present sales contracts
- conduct technical training and trials together with R&D department
- maintain sales activity records and preparation of customers visits reports timely
- respond to sales inquiries and concerns by phone, electronically or in person
- ensure customer’s satisfaction and good customer relationships by ensuring the timely satisfaction of customer’s needs and complaints in a professional fashion
- carry out market research and surveys, monitor competitors, market conditions and product development
- participate in sales events
- monitoring of orders from customer and issuance of order memo to our factory
- monitoring of cargo ready date and arranging/monitoring cargo dispatch schedule together with shipping team and the factory
- Liaise with Finance department about customer payments, customer risk and credit standing
- Participate in regular internal and Head office meetings
- Preparation of reports such as but not limiting to sales budget, monthly sales estimation and new businesses
- Imparting knowledge and experience to junior sales persons
Requirements
- Bachelor’s degree in chemical science degree
- Technical knowledge on Plastic and Cosmetic application.
- More than 10 years of technical sales experiences in Food Plastic Products.
- Able to host technical discussion and provide technical consultation to customers.
- Proficient in Japanese to liaise with Central R&D centre in Japan.
- Proficient in Microsoft Office.
- Able to travel overseas for at least 10 days per month.