Key Responsibilities*: • Manage programme strategy and the programme approach across a series of projects or component activities, building stakeholder buy-in around plans, commitments and changes • Assist business stakeholders with the decomposition of complex business requirements into Epics and User Stories that can be delivered by Technology teams via respective backlogs with minimum cross product co-ordination • Ensure Technology programmes align to account strategies and contribute to towards achieving strategic aims • Ensuring that all Technology practices and associated tools are being adopted and adhered to within the Programme • Manage current accounts to assure sales volume grows year after year or is at least consistent. • Identify, engage, plan and develop new regional accounts. • Coordinate client relationship opportunities such as project proposals, budgeting, service contracts and work orders. • Enhance current account and business opportunities by working with regional resources. • Inform work status and progress to Regional Sales Director and meet deadlines. • Represent and foster company at conferences and trade associations. • Oversee opportunities progression and lead through opportunity pipeline reports. • Offer monthly forecast reports determining revenue vs. goal forecasts and inform management on new regional new developments. • Oversee account compliance to ensure company contracts are maximized to full potential. • Handle industry partner programs relationships to summon and discuss market and customers. • Supervise marketing materials inventory and re-order. • Sell target accounts, identify prospects and create new ideas to generate revenue and new opportunities. • Inform client issues to Center Manager for suitable action. • Resolve issues and ensure highest level of quality service by coordinating with center staff and management. • Resolve client issues with help from center, regional and corporate staff. Key Skills/Qualifications*: 15+ years of Programme Management experience • IT portfolio and programme management skills • Managing a PMO function, strong Financial acumen • Strong Stakeholder Negotiation skills, strong communication skills • Experience of running cross line of business programmes • Broad level understanding of technologies
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