The Role Responsibilities Business Banking (BB) provides our SME clients with a suite of Cash Management, Lending, Trade, Treasury, Insurance and Wealth Management products and solutions to support their growth journey. This is a relationship management role covering all BB products and services. As a Portfolio Manager, you will be managing a portfolio of high-revenue mass market clients. You are expected to actively develop the accounts within your portfolio to meet and exceed set targets, including that for various campaigns that are rolled out throughout the year. You will take time to understand your clients and have a view on their needs and structure, as well as take ownership of account periodic reviews where necessary. You would ideally already have, or be prepared to quickly demonstrate, a basic understanding of BB products and solutions. You must be comfortable with calling your clients and making appropriate cross-sell that meets their business needs. This role reports directly to Head, Segment Management, Business Banking and will work closely with key stakeholders such as Product, Segment, Service and Governance, and other Sales teams to effectively meet the needs of your clients. Business You must have, or quickly demonstrate: a keen understanding of all the products available to the clients, including cash management, loans, trade, wealth management, insurance, and treasury solutions comfort in calling and speaking to both business owners and key transactors as part of your daily activities to deepen your understanding of your clients' business needs and structure an ability to identify and suggest to your clients the appropriate products and services that meet their needs willingness to work across teams and functions to deliver the best outcome for your clients. You will need to be self-driven, resourceful and take a pro-active approach towards resolving client issues Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct . Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Conduct Principles. Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Product Managers, Segment Managers, Service and Governance team, Operations, CDD team and BB Sales teams Our Ideal Candidate Bachelor's Degree in Accountancy, Banking & Finance, Economics or comparable. 3 + years of relevant working experience in a financial institution, preferably with experience handling business clients. Strong analytical, reasoning, and presentational skills. Experience in products - cash management, loans, trade, wealth management, insurance, and treasury solutions Role Specific Technical Competencies Bachelor's Degree Familiar customer due diligence processes including FATCA and CRS adherence. About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process. Visit our careers website www.sc.com/careers
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