Job Overview In the technical account manager role, you will play a major part in the pre-sales and post-sales process. Expertise in the technical elements of the product and clarity of instruction are important competencies in this position. Success in this role will be demonstrated through improvements in the generation of sales leads and retention of clients. Responsibilities: Responds in a timely way to product-related inquiries Informs and trains clients about products and their use Documents customer needs Reports customer feedback Coordinates with the sales team Monitors sales Requirements: Minimum 3 years of experience as a technical account manager Bachelor's degree in Computer Science or relevant field Proficient in MS Office Knowledge of digital technologies Strong communication and interpersonal skills Familiar with sales software
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