At Magnite, we cultivate an environment of continuous growth and collaboration. Our work impacts what millions of people read, watch, and buy, and we’re looking for people to help us tackle that responsibility with creativity and focus.
Magnite (NASDAQ: MGNI) is the world’s largest independent sell-side advertising platform.
Publishers use our technology to monetize their content across all screens and formats including streaming, online video, display, and audio. Our tech fuels billions of transactions per day!
The Technical Operations team is responsible for providing technical expertise and support to Magnite's publisher partners as well as support demand clients and partner DSPs.
In this role you will:
- Provide in-depth technical support to publishers and partners for on all Magnite platforms
- Participate in publisher sales process as requested by the revenue team
- Coordinate with new publisher clients for quick and efficient publisher on-boarding, testing, around and implementation of supply set-up
- Provide proactive recommendations to publishers to maximize revenue achievement on the Magnite platforms
- Provide on-going trouble-shooting and training to clients as needed
- Collate relevant evidence, insights and data to build comprehensive information for the engineers to make adjustments
- Coordinate with the SSP product team client recommendations and priorities to ensure that Magnite’s platform remains best in class and exceeds the needs of our publishers
- Work alongside demand team to identify and troubleshoot buy-side issues and recommending solutions
- Be an integral member of the team, who works towards the common goal of helping our publishers to be successful in the programmatic space, and in turn generating maximum revenue for Magnite
- Maintain and develop internal tools to help automate tasks and simplify reporting
We’re looking for someone with:
- 4+ years digital experience in a technical operations capacity
- Solid grasp of ad-serving/DSP/SSP space
- Good understanding of industry standards, including OpenRTB, VAST, VPAID
- Strong customer service and able to simplify complex technical requirements in writing and verbally
- The ability to train and teach clients
- A commitment to Magnite and client revenue growth
- Experience with development and BI tools preferred
