Job Descriptions
• Manage e-Commerce logistics of warehouses and delivery in order to develop strategies to improve the speed of orders, quality and to reduce costs in last-mile delivery and installation services
• Develop and maintain periodic reports and KPIs
• Design and implement business strategies, plans and procedures to have a seamless logistics operations
• Process optimization and identify value-added service areas
• Collect and analyze relevant data (e.g. operational, vendor, market research or payment gateway reports), drawing actionable insights for business decision-making and process improvement
• Participate in business expansion activities (Proposals, investments, corporate alliances, etc.)
• Support business set-up and problem-solving in South East Asia subsidiaries
• To sustain motivation and improvement initiatives within the organization
Job Responsibilities
• e-Commerce fulfilment and last-mile delivery efficiency to increase operating margin
• Support to set up standard policy, cost structure and templates
• Benchmark best practices and share them with subsidiaries
• Develop proposals and formal responses / RFQs
• Manage relationships with partners/vendors to secure cost and operation competency
• Organize and assess improvement opportunities
• Manage monthly business reviews
• Manage database of business opportunity and vendor pool, including information on scope, size, capabilities, cost, reliability, etc.
• Ensure smooth data flow until the order fulfilment and delivery
Job Qualifications
• Proven experience in logistics projects/operations within an e-commerce area (Seller / Market place / Logistics Company)
• Hands-on experience in aspects of logistics, from order management, warehousing, last-mile delivery and customer service
• Experience in new start-up operations set-up will be a plus
• Strong proficiency in warehouse and delivery operations
• Comprehensive understanding of e-Commerce and supply chain management
• Able to sense urgency and know when to escalate for assistance
• The ability to identify network inefficiencies and opportunities for reducing operating expenditure
• The ability to deliver results within defined financial parameters
• Bachelor's degree in logistics or transport management or equivalent working experience
• Minimum 5 years experience in e-Commerce logistics
• Competent with Microsoft Office, particularly Excel
